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Window Washing in Delaware: An Operator's Guide

T
Tony Petruzzi
Mid-Atlantic Field Editor·4 STATE PAGES
UPDATED MAY 10, 2026
PUB. MAY 10, 2026
WATER AT A GLANCE

Delaware splits cleanly by county. New Castle County runs Suez/Artesian Brandywine Creek surface-source at 100-150 mg/L. Kent County flips to City of Dover and Tidewater Utilities groundwater at 150-200 mg/L. Sussex coastal beach communities run Tidewater Utilities and smaller systems with brackish-bay plus open-Atlantic salt-aerosol defining coastal chemistry. Brandywine Valley well-water runs harder at 160-220 mg/L with Piedmont iron-clay fraction.

HARDNESS RANGE
100–220mg/L
DOMINANT TIER
moderate to hard (region-dependent)
SOURCE
mixed
EVERY DELAWARE CITY READING, IN THE WATER ATLAS →
IN THIS PAGE
  1. How Delaware Reads From Falls Church
  2. The Three Counties Are Three Different Books
  3. Wilmington and Northern New Castle County
  4. The Brandywine Valley Heritage Stock
  5. Kent County and the Dover Middle
  6. Sussex County and the Beach Economy
  7. The Seasonal Rhythm You Actually Work
  8. What to Tell a Homeowner or Property Manager
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How Delaware Reads From Falls Church

I want to be honest about the relationship before I write anything else. My shop is in Falls Church. We don't run Delaware as a primary market. We have crews that have worked Wilmington commercial accounts on contract for property-management companies that also have buildings in our Northern Virginia book, and I've personally spent enough weekends in Rehoboth over twenty years that the downstate beach economy is a known quantity. But Delaware is not where I make my living, and I'm going to write this page the way I'd brief a crew chief getting handed a Delaware route for the first time, not the way someone who's run Delaware full-time for two decades would write it.

What I can tell you with confidence is that Delaware is a state where the chemistry and the housing stock and the commercial book port cleanly from things I do know — Maryland's WSSC corridor, Eastern Shore seasonal patterns, the I-95 commercial logic that runs from Northern Virginia up through Baltimore — but the state has its own character that you can't ignore. The Brandywine Valley is its own thing. The DuPont legacy and the chemical-industry heritage shaped the building stock and the homeowner expectations in northern Delaware in a way that doesn't have a clean analogue elsewhere in the region. And the Sussex County beach economy operates on a seasonal calendar that's closer to the Jersey Shore book than to the Maryland Eastern Shore book.

So this page is a working operator's read of Delaware from the angle of someone who works adjacent markets and has run crews into the state. Take it as such.

The Three Counties Are Three Different Books

Delaware has three counties. That sounds like a small thing until you realize it's also a fairly accurate read of how the state's window-washing economy works.

New Castle County is the I-95 corridor — Wilmington, Newark, the chemical-and-banking belt that runs from the Pennsylvania line down past New Castle proper to the C&D Canal. This is where roughly 60% of the state's commercial window-washing revenue lives and where the heritage residential stock in the Brandywine Valley generates a small but high-rate luxury residential book.

Kent County is the middle. Dover (the state capital), the agricultural belt that runs east toward the Bay, Dover Air Force Base, and a substantial production-suburban residential ring around the capital. The chemistry shifts here. The water is different. The booking pressure is lighter and the seasonal book is closer to a typical Mid-Atlantic agricultural county than it is to either Wilmington or the beach.

Sussex County is the beach economy. Rehoboth Beach, Lewes, Bethany Beach, Fenwick Island, Dewey Beach, and the rapidly-growing inland retirement-and-second-home market around Millsboro and Milton. This is seasonal-property work that runs on a calendar driven by Memorial Day, July 4th, Labor Day, and the late-October close-out. The chemistry is brackish-coastal. The work is heavily weekend-and-weekday-turnaround compressed.

If you take on Delaware, you take on three different operating modes. The shops that have run Delaware full-time for years generally specialize in one of the three. The shops that try to run all three from a single location tend to run thin in at least one of them.

Wilmington and Northern New Castle County

Wilmington's water comes from a mix of surface sources — the Brandywine Creek primarily, with Hoopes Reservoir as a key storage source, supplemented by the Delaware River intake at Stanton. Suez Water Delaware runs the supply for most of the population in northern New Castle County, with Artesian Water serving substantial parts of the suburbs. The typical hardness range I see reported is 100-150 mg/L for Wilmington proper — moderate, not soft, comparable to the Baltimore-to-WSSC range I work in routinely.

What makes Wilmington commercial work distinctive is the post-1985 build pattern in the central business district. Market Street through Rodney Square is anchored by mid-rise office towers — the DuPont buildings, the bank towers, the courthouse complex — that have coated-glass IGU at densities you don't generally see in mid-sized East Coast cities. The chemical-industry headquarters effect concentrated capital in Wilmington office construction in a way that shows up in the glass. You're working accounts where the building owners and property managers understand glass-coating maintenance and where the spec for window-washing service tends to be higher than a typical regional-city market.

The commercial book in Wilmington runs on the same logic as Baltimore's Inner Harbor or Tysons Corner — quarterly contracts on the towers, monthly contracts on the mid-rise office and condominium stock, with substantial supplementary work during corporate-tenant turnover windows. The I-95 corridor between Wilmington and Newark contains another concentration of office park and commercial-flex stock that runs on similar contract logic.

Newark is the University of Delaware town plus the post-1995 production-suburban ring that has filled in along Route 273 and Route 4. Water comes from the same Suez and Artesian systems. The university itself runs a separate facilities operation; the work that comes out of Newark for outside contractors is the surrounding commercial and the residential ring suburbs.

The pre-1925 residential stock in Wilmington proper — Trolley Square, Highlands, Forty Acres, Cool Spring — is brick rowhouse and detached residential with original wood sash. Crown glass survival is lower than Baltimore (Wilmington never had the rowhouse-heritage density that Baltimore did) but it's present and it matters in the higher-end Trolley Square accounts. Treat any pre-1900 window as potential original glass until you've confirmed it isn't.

The Brandywine Valley Heritage Stock

North of Wilmington along the Brandywine Creek — Greenville, Centreville, Montchanin, Chadds Ford just over the Pennsylvania line — sits one of the densest concentrations of estate-and-historic residential property in the Mid-Atlantic. The DuPont family legacy is a substantial part of why. Winterthur, Longwood Gardens (technically Pennsylvania but the operating market crosses the line), Hagley, Nemours, and the surrounding private estate residential created a small but high-rate luxury residential book that has its own operating norms.

This work is not high-volume. The Brandywine Valley high-end residential book in any given year is maybe a few dozen accounts that operate on annual or semi-annual contracts at rates well above the Wilmington commercial average. The homeowners and estate managers in this market generally do not respond well to standard production-house pricing or standard production-house pacing. They want experienced operators who can handle original glass, who don't pressure-rinse onto stone-and-brick facades, who can work around landscape installations and outdoor sculpture without damage, and who understand that a Brandywine Valley estate window is not a Bethesda teardown coated-glass IGU.

The chemistry here matters because the Brandywine Creek watershed has its own profile. Wells in the surrounding hill country run harder than the Suez municipal supply — 160-220 mg/L is reasonable for the well-water properties — with the same Piedmont iron-clay fraction I work in western Loudoun. Citric protocol applies. Extended dwell. The same approach you'd use for an estate property in the Bull Run Mountains works for an estate property along the Brandywine.

If you take a Brandywine Valley account, take it on the understanding that you'll spend more time per window than you would on a comparable Bethesda residential. That's not inefficiency — that's the work. The owners are paying for it.

Kent County and the Dover Middle

Dover is the state capital and the work it generates is split between state-government commercial accounts, Dover Air Force Base contract work (which has its own procurement logic and isn't generally accessible to a standard window-washing operation), and the surrounding production-suburban residential ring.

Water comes from the City of Dover Public Works (groundwater wells, harder than Wilmington's surface supply — 150-200 mg/L typical) plus Tidewater Utilities serving substantial parts of the surrounding county. The shift from Wilmington to Dover is a chemistry shift. If you bring a Wilmington protocol to a Dover residential, you'll underclean. The dwell times need to extend. The citric concentration needs to step up.

The Dover residential book is mostly post-1985 production-suburban — comparable to the Maryland suburbs I work, with similar coated-glass IGU concentration in the newer developments and similar standard vinyl-frame double-pane in the 1990s-2000s stock. The pre-1900 historic district downtown is small but real, with some Federal-period stock around the Green and the State House. Treat that downtown corridor the way you'd treat the Frederick Maryland historic district.

The agricultural belt east of Dover toward Bombay Hook and Smyrna is sparse residential plus farm property. Not a high-volume window-washing market. The work that comes out of it is mostly small commercial — the towns of Smyrna and Camden have small downtown commercial cores — plus occasional residential calls.

Honest disclosure: I have not personally run Kent County residential routes. The above is the read I'd give a crew chief based on what I'd expect from the demographics and chemistry. If you're considering Kent County as a primary market, find an operator who actually works it and get the ground truth.

Sussex County and the Beach Economy

This is the part of Delaware I know better than I know the rest of the state, because Rehoboth has been the family-weekend destination for twenty years and you start to notice things about the housing stock and the seasonal rhythm even when you're not working it professionally.

The Sussex County beach economy is genuinely a beach economy. Rehoboth Beach, Lewes, Bethany Beach, Fenwick Island, and Dewey Beach run on a Memorial Day to Labor Day primary season with substantial shoulder bookings in May and October. The inland Sussex County retirement-and-second-home market — Millsboro, Milton, Long Neck, the Bayside and Bear Trap Dunes communities — has been growing rapidly and now accounts for a substantial fraction of the Sussex residential market, and it operates more like a year-round market than the beach proper does.

Water in coastal Sussex comes from Tidewater Utilities and several smaller municipal systems plus a significant amount of private-well supply. The hardness range varies — coastal municipal supply is generally 100-150 mg/L, but inland-Sussex wells can run substantially harder. The defining chemistry feature in coastal Sussex is brackish-bay salt-aerosol load on bay-side stock (Rehoboth Bay, Indian River Bay, Little Assawoman Bay) plus open-Atlantic salt aerosol on ocean-side stock. These are different composites and they behave differently.

The Atlantic salt is cleaner — pure marine aerosol, lifts predictably with extended soap dwell and a citric finish. The brackish-bay salt is dirtier — it includes more dissolved-mineral fraction from the bay-water composition and it tends to cake into a thin scale that needs longer dwell to release. If you're running a Rehoboth route that includes both ocean-side and bay-side properties, plan for the bay-side work to take roughly 1.3x the time per window that the ocean-side work does.

The seasonal-property book in Sussex runs on a specific calendar. Pre-Memorial-Day opens (mid-April through mid-May) are the heaviest single booking surge of the year — every rental property and second home wants its glass clean for the season opener. Mid-summer turnover work (between weekly rentals) is generally property-management driven and rate-compressed. Post-Labor-Day close-outs (mid-September through late October) are the second booking surge, lighter than the opens but still substantial.

The Sussex beach economy is also a market where small mistakes get amplified by online reviews because the customer base is heavily out-of-town homeowners who depend on local-operator reputation to choose service providers. The shops that survive long-term in Rehoboth and Bethany are the ones who maintain consistent quality across the seasonal pressure. The shops that try to take on too much volume during the opens surge tend to take quality hits in late May that show up as bad reviews in June.

The Seasonal Rhythm You Actually Work

Statewide, Delaware runs a typical Mid-Atlantic seasonal pattern with three local variations.

Spring (mid-March through May) is the heaviest booking pressure of the year statewide. Pine and oak pollen peak in mid-April across the state. New Castle County residential bookings surge through April. Sussex pre-Memorial-Day seasonal-property opens accelerate sharply through May. Kent County is the lightest spring market — booking pressure is real but not at the surge level you see in New Castle or Sussex.

Summer (June through August) is the production window. Wilmington commercial runs steadily. Brandywine Valley residential is a lighter season here — the owners are often elsewhere for the summer. Sussex beach is the highest-revenue season for the coastal market but it's also the most competitive and the most rate-compressed because of the property-management contract work that dominates weekly-rental turnover. Mid-summer humidity squeeze in July-August is real but mild — comparable to what I see in Northern Virginia.

Fall (September through early November) is the cleanest production stretch statewide. Wilmington commercial picks up with Q4 corporate maintenance contracts. Brandywine Valley residential gets its second peak as owners return for the fall and want estate maintenance completed before winter. Sussex close-out work runs heavy through October. This is the best working stretch in Delaware.

Winter (December through February) is mostly interior-only for residential across the state, with substantial Wilmington commercial interior work as the off-season backbone. Sussex beach goes substantially quiet — the year-round inland Sussex market continues but the coastal book drops to a small fraction of summer volume. Mild winters in coastal Sussex occasionally allow weekend exterior work in January-February; central and northern Delaware are mostly interior-only.

What to Tell a Homeowner or Property Manager

If you take a Delaware account, the honest things to communicate up front are:

For Wilmington commercial and the I-95 corridor, the work ports cleanly from Baltimore and DC-metro commercial logic. The chemistry is moderate. The glass coatings are well-maintained on most of the stock. Standard quarterly contracts work. The competitive landscape is established but not saturated.

For Brandywine Valley high-end residential, the work is a different category. The pricing is higher, the pacing is slower, the expectations are higher, and the owners are paying for craft work, not production work. If you can't operate in that mode, don't take the accounts. The market will figure out you're underqualified within one cycle.

For Kent County, you're working a moderate-water-chemistry market with mostly standard production-suburban residential and a small commercial book around Dover. Adjust dwell times from the Wilmington baseline upward. The booking pressure is lighter than the rest of the state.

For Sussex beach, you're working a brackish-and-Atlantic salt-aerosol market on a heavily seasonal calendar with substantial property-management turnover work in the middle of the year and homeowner-direct opens-and-closes work on the shoulders. Plan for the bay-side stock to take longer than the ocean-side. Manage online reputation aggressively because the customer base is heavily review-driven.

The honest one-line summary of Delaware for a Mid-Atlantic operator: it ports cleanly from adjacent markets if you respect that the three counties operate as three different books. Don't run a single Delaware protocol — run three protocols, one per county, and adjust accordingly. The state will reward operators who treat it that way and punish operators who treat it as a single market.

The other honest one-line summary: I am not a Delaware operator. I know enough about it from running adjacent markets and from twenty years of Rehoboth weekends to write this page as a useful first-orientation, but if Delaware is the market you actually need to know cold, the operators who have done it for fifteen-plus years out of Wilmington or Lewes are the people whose specific protocols you want, not mine. Treat this page as the framing — find a local operator for the ground truth.

For broader Mid-Atlantic context that shapes my read of Delaware, the Maryland and Virginia state pages cover the chemistry frameworks that I'm porting into the Delaware read. For the operating protocols themselves, the article on hard water etching versus deposits covers the core chemistry, and the article on salt spray and coastal window cleaning covers the specific approach for Sussex County coastal work. For the heritage residential work that the Brandywine Valley book demands, the article on historic window glass restoration covers the conservative approach. Cross-references for technique: how to wash a window properly, glass types and cleaning, foggy windows from failed seal.

CITY-BY-CITY WATER PROFILE

The big cities, in numbers

Wilmington
pop. 71k
HARDNESS
125 mg/L
SOURCE
surface
Suez Water Delaware

Suez Water Delaware Brandywine Creek surface-source moderate (100-150 mg/L). Post-1985 central-business-district coated-glass IGU at densities unusual for a mid-sized East Coast city — chemical-and-banking-industry headquarters effect. Trolley Square, Highlands, Forty Acres pre-1925 heritage residential.

NEIGHBORHOODS: Trolley Square · Highlands · Forty Acres · Cool Spring · Wawaset
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Dover
pop. 39k
HARDNESS
175 mg/L
SOURCE
groundwater
City of Dover Public Works

City of Dover Public Works groundwater-well supply (150-200 mg/L). State capital plus Dover Air Force Base plus surrounding production-suburban ring. Small pre-1900 historic district around the Green and State House.

NEIGHBORHOODS: Downtown · The Green · Capitol Park · Wesley Manor
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Newark
pop. 31k
HARDNESS
130 mg/L
SOURCE
mixed
Suez Water Delaware / Artesian

Suez and Artesian supply. University of Delaware town plus post-1995 production-suburban ring along Route 273 and Route 4.

NEIGHBORHOODS: Main Street · University Hill · Newark Heights · Brookside
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Middletown
pop. 23k
HARDNESS
160 mg/L
SOURCE
groundwater
Artesian Water

Artesian Water supply. Fastest-growing town in Delaware — post-2000 production-suburban dominant. C&D Canal proximity. Some pre-1900 historic core.

NEIGHBORHOODS: Downtown · Bayberry · Estates of St. Anne's
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Smyrna
pop. 13k
HARDNESS
175 mg/L
SOURCE
groundwater
Town of Smyrna

Town of Smyrna groundwater supply. Pre-1900 historic core plus surrounding agricultural and post-1995 production residential.

NEIGHBORHOODS: Downtown Historic District · Smyrna Landing
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Millsboro
pop. 4k
HARDNESS
140 mg/L
SOURCE
groundwater
Tidewater Utilities

Tidewater Utilities supply. Inland Sussex retirement-and-second-home corridor — Bayside, Bear Trap Dunes, surrounding communities. Year-round market more than coastal Sussex.

NEIGHBORHOODS: Bayside · Bear Trap Dunes · Plantation Lakes · Long Neck
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Lewes
pop. 3k
HARDNESS
140 mg/L
SOURCE
groundwater
Tidewater Utilities

Tidewater Utilities supply. Pre-1700 colonial heritage core (one of the oldest continuously-inhabited European settlements in Delaware). Coastal salt-aerosol load. Year-round and seasonal mix.

NEIGHBORHOODS: Historic Lewes · Lewes Beach · Pilottown · Cape Henlopen
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Rehoboth Beach
pop. 2k
HARDNESS
140 mg/L
SOURCE
groundwater
Tidewater Utilities

Tidewater Utilities supply. Heavily seasonal — coastal salt-aerosol on ocean-side, brackish-bay aerosol on Rehoboth Bay side. Pre-Memorial-Day opens are the heaviest single booking surge.

NEIGHBORHOODS: Ocean Block · Country Club Estates · North Rehoboth · South Rehoboth
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CITIES WE COVER

Dedicated city pages in Delaware

Each city page carries its own water profile, neighborhood breakdown, cost range, and city-specific operating notes.

REGIONAL CONTAMINANTS

What lands on the glass

CONTAMINANTSEASONSEVERITY
Brackish-bay salt aerosol (Sussex bay-side)year-round on bay-side stock, worsens summer through fallhigh on Rehoboth Bay, Indian River Bay, and Little Assawoman Bay frontage
Brackish-water mineral fraction makes bay-side composite dirtier than open-Atlantic salt. Cakes into thin scale that needs extended soap dwell to release. Roughly 1.3x ocean-side dwell time per window.
Open-Atlantic salt aerosol (Sussex ocean-side)year-round on ocean-side stockhigh on Rehoboth, Bethany, Fenwick, Dewey ocean-block stock
Pure marine aerosol. Cleaner composite than bay-side. Lifts predictably with extended soap dwell plus citric finish.
Spring pollen wave (pine and oak)late March through early Mayhigh statewide
Wet-only handling. Peak mid-April. Pollen lifts cleanly with water plus light alkaline soap; do not scrape.
Brandywine Valley iron-clay (well-water residential)year-round on well-water propertieshigh on Brandywine Valley estate stock
Piedmont iron-clay fraction in well water. Same citric-protocol approach Tony Petruzzi documents for western Loudoun County, Virginia. Extended dwell required.
Kent County agricultural driftSeptember through October on harvest activitymedium in agricultural-belt residential and small-commercial
Crop dust and residual spray deposit on east-facing residential glass east of Dover toward Bombay Hook. Wet-rinse-first then standard wash.
I-95 corridor traffic-film residue (Wilmington commercial)year-round, heaviest summermedium-high on I-95-adjacent commercial
Traffic-film composite typical of I-95 corridor commercial stock. Standard alkaline-soap dwell handles it with no special protocol needed.
THE CLEANING CALENDAR

The year, in seasons

J
F
M
A
M
J
J
A
S
O
N
D
SPRINGSUMMERFALLWINTER
SPRING

Mid-March through May is the heaviest booking pressure of the year statewide. Pollen wave drives New Castle and Kent County residential surge. Sussex pre-Memorial-Day seasonal-property opens are the single heaviest booking surge of the year for the coastal market.

SUMMER

June through August is the production window. Wilmington commercial steady. Sussex beach property-management turnover work dominates middle of summer at rate-compressed pricing. Mid-summer humidity squeeze mild.

FALL

September through early November is the cleanest production stretch statewide. Wilmington commercial Q4 corporate-maintenance contracts. Brandywine Valley residential second peak. Sussex close-out work for seasonal properties heavy through October.

WINTER

December through February is mostly interior-only for central and northern Delaware. Wilmington commercial interior work is the off-season backbone. Coastal Sussex book drops to small fraction of summer volume but year-round inland Sussex market continues. Mild winters in coastal Sussex occasionally permit weekend exterior work.

WHERE TO READ NEXT
NEIGHBORING STATES

Border states with their own guides

Land-adjacent states each get their own water-and-window profile. If you're working a regional route or moving across the border, these are the natural next reads.

Maryland
80–260 mg/L · moderate (region-dependent)
New Jersey
80–240 mg/L · moderate
Pennsylvania
110–380 mg/L · moderate (cities) to very hard (limestone valleys and wells)
FREQUENTLY ASKED

Common questions about window cleaning in Delaware

How hard is the water in Delaware?+

Municipal water in Delaware typically runs 100–220 mg/L (CaCO₃), which is in the moderate range typical for most US markets. Hardness varies by city and source; check the city-by-city breakdown below or use our ZIP-code hard-water tool for a closer reading.

When is the best time of year to clean windows in Delaware?+

In Delaware, the working operator's calendar typically favors fall — september through early november is the cleanest production stretch statewide. wilmington commercial q4 corporate-maintenance contracts. brandywine valley residential second peak. sussex close-out work for seasonal properties heavy through october. For a full seasonal breakdown, see the cleaning calendar secti

How much does window cleaning cost in Delaware?+

Residential window cleaning in Delaware typically runs $8–18 per pane or $200–500 for a standard single-family house exterior, depending on metro pricing, story height, screen condition, and frame type. Use our cost estimator for a calibrated quote for your home.

Why do my windows look dirty so quickly in Delaware?+

The dominant residue problem in Delaware is brackish-bay salt aerosol (sussex bay-side) (year-round on bay-side stock, worsens summer through fall). Brackish-water mineral fraction makes bay-side composite dirtier than open-Atlantic salt. Cakes into thin scale that needs extended soap dwell to release. Roughly 1.3x ocean-side dwell time per window. Regular cleaning intervals ti

Do I need a professional to clean my windows in Delaware?+

Single-story homes with accessible glazing can be cleaned by homeowners using basic squeegee technique and the right solution. Multi-story houses, post-2010 coated glass, hard-water markets, and screens-plus-tracks work usually pay for themselves with a professional. See our hiring checklist below.

What's special about cleaning windows in Delaware's climate?+

Summer thunderstorms statewide. Hurricane and nor’easter remnants affect coastal Sussex September-October. Occasional severe winter storms with ice events in northern Delaware. These conditions shape what a cleaner needs to know about scheduling, technique, and timing. The cleaning calendar on this page reflects this rhythm.

Where can I find a window cleaner in Wilmington, Delaware?+

Wilmington is the largest market in Delaware and has the deepest concentration of professional window-cleaning services. Use our "Find a Cleaner" page to be matched with vetted local pros, or read the Wilmington section of this page for the city-specific water and cleaning context.

ABOUT THE AUTHOR

Tony Petruzzi

Mid-Atlantic Field Editor· 4 STATE PAGES

Tony Petruzzi runs a window-washing operation out of Falls Church, Virginia. Twenty-two years on the trades. He covers the Mid-Atlantic field beat for this publication.

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